Shipping Policy

At Rosyelle, we’re committed to delivering your order as quickly and smoothly as possible.

Shipping Options

We currently offer the following shipping methods:

Free Standard Shipping

  • Free on orders over $60 USD

  • Estimated delivery time: 7–15 business days

Standard Shipping

  • Flat rate: $8 USD

  • Estimated delivery time: 7–15 business days

Express Shipping

  • Flat rate: $16 USD

  • Estimated delivery time: 3–7 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, weather conditions, or carrier delays.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

During peak seasons, holidays, or promotional periods, processing times may be slightly extended.

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow 1–3 business days for tracking updates to appear.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

Rosyelle is not responsible for any customs charges incurred.

Incorrect Address

Please ensure your shipping address is correct before placing your order.

Rosyelle is not responsible for orders lost or delayed due to incorrect or incomplete shipping information provided by the customer.

Delayed or Lost Packages

If your package is significantly delayed or appears lost in transit, please contact us at:

service@rosyelle.com

We’ll do our best to assist you and work with the shipping carrier to resolve the issue.

Contact Us

For any shipping-related questions, please contact:

Rosyelle
service@rosyelle.com